At JMWashX, we strive to provide reliable and timely doorstep car cleaning services. This Cancellation & Refund Policy explains the terms under which cancellations and refunds are handled.

1. Service Cancellation

Customers may cancel or reschedule their booking by contacting us before the scheduled service time. Same-day cancellations may be subject to service availability and operational constraints.

2. Cancellation by JMWashX

JMWashX reserves the right to cancel or reschedule a booking due to unforeseen circumstances such as bad weather, technical issues, or unavailability of staff. In such cases, customers will be informed promptly.

3. Refund Eligibility

Refunds are applicable only if the service is cancelled before it has started. Once the service has begun or is completed, refunds will not be provided.

4. Partial Refunds

In case of partial service delivery or unavoidable interruptions, refund decisions will be made at the sole discretion of JMWashX after evaluating the situation.

5. Refund Process

Approved refunds will be processed through the original mode of payment. Refund timelines may vary depending on the payment provider or bank policies.

6. No-Show Policy

If the customer is unavailable at the scheduled time or fails to provide access to the vehicle, the service may be considered a no-show and no refund will be applicable.

7. Service Satisfaction

If you are dissatisfied with the service quality, please contact us within 24 hours of service completion so we can review and address your concern appropriately.

8. Policy Updates

JMWashX reserves the right to modify this Cancellation & Refund Policy at any time without prior notice. Updates will be effective once published on the website.

9. Contact Us

For questions related to cancellations or refunds, please reach out to us via our official website or customer support channels.